The Eufy Video Doorbell, a leading smart home security device, offers remote front door monitoring with features like 2K resolution and AI detection. However, users sometimes experience issues with the doorbell not ringing due to power, settings, or chime connection problems, leading to frustration despite its overall reliability.
Why Eufy Doorbell Chime Not Working?
When tackling the issue of a Eufy doorbell chime not functioning, troubleshooting becomes key. Many users share their problem-solving experiences on online forums, offering a wealth of knowledge. Often, the root cause is linked to the Wi-Fi connection.
A stable connection is crucial for the doorbell and chime unit to communicate effectively. If the Wi-Fi signal strength in the doorbell’s vicinity is weaker, it may lead to intermittent disruptions. A common solution is to relocate the Wi-Fi router or use a Wi-Fi extender to ensure a stronger signal.
Once a robust network is established, many find their chime issue resolved. It’s a reminder that sometimes, the simplest solutions, grounded in a deep understanding of our technology’s dependencies, are the most effective.
9 Ways To Fix Eufy Doorbell Chime Not Working
To resolve the problem when your Eufy Doorbell Chime is not working, explore various sections of solutions. It’s essential to be alerted when someone rings your doorbell, and quick methods can often eliminate the issue. These fixes might involve checking the chime’s connection or adjusting settings within the Eufy app.
1. Check the power outlet:
To fix a non-working Eufy Doorbell Chime, first, check the power outlet by plugging in different devices to confirm it works. If the outlet is fine but the doorbell still doesn’t work, and it’s a battery model, check if the battery needs recharging.
If the issue persists, reach out to Eufy Customer Support for further assistance or to discuss a warranty replacement. Additionally, using a multimeter can help determine if the chime is receiving adequate power. A working chime will have its LED indicator on, showing proper electricity flow.
2. Volume Adjustment for the Chime:
When facing volume-related issues with a Eufy Doorbell Chime not responding or ringing at a low volume, locate the volume button typically found on the right side of the unit. This allows users to adjust the ringing volume easily. In many cases, the chime might be set to a lower setting, making it hard to hear.
By accessing these side buttons, you can increase the volume all the way up to ensure it’s audible. Suppose the chime still doesn’t produce the desired response even after turning the volume up. In that case, it’s a good chance the situation requires further inspection or an alternative input method to adjust the settings.
3. Enable Chime Alerts:
For a Eufy Doorbell Chime that’s silent, ensure the “Chime Alert” is activated in the eufySecurity app. This quick check can often restore chime notifications when the doorbell is pressed, bypassing more complex troubleshooting steps. To activate the feature, please proceed with the following instructions:
- Launch the eufySecurity application on your smartphone or tablet.
- Navigate to the Device tab and select your Doorbell’s Settings option.
- Access the Doorbell Settings and locate the Audio Setting.
- Within Audio Setting, find and select Chime Alert.
- Toggle the Chime Alert option to the On position to activate alerts.
4. Ensure that the doorbell is linked to the chime:
A key step to troubleshoot a silent Eufy Doorbell Chime is to notice the light on the unit. If there’s no light, it might be powered off or disconnected from the doorbell. A flashing blue light typically indicates that the chime is trying to reconnect.
Ensuring a stable link between the doorbell and chime is crucial for the system to function seamlessly. To establish a connection between the doorbell and the chime, follow these steps:
- Open the eufySecurity app on your smartphone or tablet.
- Navigate to the Device tab and select the Settings button for the Doorbell.
- Access the Doorbell Settings within the menu.
- Opt for the Indoor Chime option.
- Initiate the connection process by selecting “Connect.”
5. Turn Off Do Not Disturb mode on Amazon Alexa devices:
If your Eufy doorbells are linked to Alexa devices like Echo Dot or Echo Show and the chime isn’t sounding, make sure Do Not Disturb mode isn’t activated. This mode can prevent gadgets from being alerted. Simply turn Off this setting to ensure your Alexa devices audibly announce when someone’s at the door. Here’s how you can do it:
- Launch the Alexa app.
- Navigate to “Devices” and click on “Echo & Alexa.”
- Locate and select your specific device.
- Click on “Do Not Disturb.”
- Toggle the switch to turn off Do Not Disturb.
6. Enable the Homebase alert:
For a Eufy Doorbell that’s silent, a quick fix can be to enable the HomeBase alert. The HomeBase speaker can act as a chime when someone presses the doorbell.
Dive into the app, head to Doorbell Setting, then Indoor Chime, and choose HomeBase. Here, you can adjust the ringtone type and volume to ensure the alarm is pushed audibly through your HomeBase unit.
7. Resetting Eufy Doorbell Chime Settings:
Resetting the chime settings can often get it back to work and is considered an important troubleshooting step when the device is not working. This process can refresh the system and resolve underlying glitches that might be hindering its performance. Here are the steps to Reset the settings of the chime:
- Ensure the Wi-Fi chime is connected to a power source.
- Locate the reset hole between the antennas.
- Grab a paperclip or needle.
- Insert the paperclip or needle into the reset hole and hold for approximately 10 seconds.
8. Power Cycle Indoor Chime:
A quick power cycle of the indoor chime can be useful for owners facing a situation where the Chime is not responding to input from the doorbell. Simply unplug the Chime for the night, then plug back in to restart and check its responsiveness.
This step often resolves minor glitches without the need to bother with more complex solutions. If the unit still appears broken, it’s time to call Eufy customer support. Hardware-related issues that persist after a power cycle may require professional assistance, accessible through the Eufy customer support website or live chat.
9. Contacting Eufy Support for Assistance:
When your Eufy Doorbell Chime starts acting up, giving a shout-out to Eufy Support can turn a technical hiccup into a smooth fix. Their friendly tech wizards cut through the boring tech talk, translating it into language you won’t find yourself scratching your head over.
Solving the doorbell puzzle gets easier when you’ve got pals at Eufy sharing tips, instead of throwing a tantrum at your uncooperative device. Don’t hesitate to hit up these tech buddies who are always ready to lend a hand.
People Are Also Interested In:
Why is my chime not working with my doorbell?
If your chime isn’t responding, it’s crucial to Double-check that the connector is properly installed. Ensure wires are fully inserted into the chime connector for a solid connection.
Retighten any screws that hold the wires in place with a screwdriver and confirm no exposed wires or bare metal is left to touch inadvertently, which could interfere with the functionality.
Why is eufy doorbell not picking up sound?
If your doorbell’s microphone isn’t receiving sound, ensure it’s turned on. Enable Audio Recording through the eufySecurity app. Steps: Open the app, tap the Settings button under the doorbell device tab, then go to Doorbell Settings > Audio Settings and Turn on the microphone.
How do I sync my eufy chime to my doorbell?
To sync your Eufy chime with the doorbell, first ensure both devices are powered and within range. Open the Eufy Security app on your smartphone, navigate to doorbell settings, then select add or manage devices.
Look for chime settings and choose the option to pair or sync. Follow the on-screen instructions, which may include pressing a sync button on the chime to connect. Afterward, you can customize your chime settings, including volume and tone, through the app.
Why is my eufy doorbell chime offline?
If your Wi-Fi Doorbell Chime is losing connection, it may be due to issues with your Internet. Ensure your router has Internet access and is enabled for DHCP.
Check for any firewall settings that might be causing the problem and try turning off any firewall settings that could be blocking the chime from accessing the Internet successfully.
Can interference from other devices affect the Eufy Doorbell Chime?
Interference from nearby electronic devices or neighboring Wi-Fi networks can indeed impact the performance of your doorbell chime.
When these devices emit conflicting signals, it can lead to connectivity issues. To mitigate this, consider changing the Wi-Fi channel on your router to reduce interference and ensure a smoother operation of your Eufy Doorbell Chime.
Final Verdict:
Switching the power source on a Ring Doorbell can ensure optimal performance, similar to troubleshooting a Eufy Doorbell Chime.
Whether upgrading from battery to wired power or checking the current setup, ensuring a stable power supply is key to maintaining the doorbell’s functionality and reliability.
